Welcome to Pepura Labs Inc. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website at https://www.pepuralabs.ca.
1. Information We Collect
We only collect the following personal information:
- Email address
- Name and physical Address
We collect email addresses when you:
- Place an order
- Contact us
We collect names and physical addresses when you:
- Place an order (for shipping purposes only)
2. How We Use Your Information
We use your email address, name, and physical address to:
- Process and manage orders
- Send order confirmations and updates
- Respond to customer inquiries
- Send promotional emails or newsletters (only if you consent)
We do not sell, rent, or give away for free your personal information to third parties or in any other way distribute personal data.
3. Consent
By providing your email address, you consent to the collection and use of your information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us or unsubscribing from marketing emails.
4. Email Marketing
If you opt in to receive marketing communications, you may unsubscribe at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us at service@pepuralabs.ca
5. Data Storage and Security
We take the required steps to protect your personal information from unauthorized access, misuse, or disclosure.
Your email address, name, and physical address data are stored securely using commercially reasonable safeguards.
6. Third-Party Services
We may use trusted third-party service providers to help operate our website or send emails (for example, email sending services or email marketing platforms). These providers only access information necessary to perform their services.
7. Cookies and Analytics
Our website may use basic cookies or analytics tools to improve website functionality and user experience. These tools do not collect sensitive personal information.
You can disable cookies through your browser settings.
8. Your Rights
Under Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent for certain uses
- Request deletion of your information where applicable
To make a request, contact us at service@pepuralabs.ca
9. Retention of Information
We keep your email address only as long as necessary for the purposes described in this policy or as required by law.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Pepura Labs Inc.
Email: service@pepuralabs.ca